Karat Communications provides strategic communications consulting for public leaders and government organizations specializing in community relations, leadership communications, crisis communications, immigration and integration support, and online brand auditing.
With over 15 years of experience, we empower clients to build and repair public trust, navigate crises, manage demographic change, enhance digital presence, and foster social cohesion through tailored strategies that address cultural, linguistic, and resource challenges.
Our approach ensures scalable solutions that bridge divides and strengthen communities. We love helping leaders at all levels transform challenges into opportunities for growth and unity and have worked at the city, state, national, and international level.
Discover how we can support your mission through our services listed below
CONSULTING SERVICES
Leadership Communications
Online Brand Audit
Community Relations
Immigration Integration
Crisis Communications
Organizational Foundations
EXPERTISE
Government & Political Services
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- Stakeholder Engagement
- Roundtable, Town Hall, & Dialogue Facilitation
- Crisis Communications Planning & Response
- Positioning for Office or Investment
- Thought-Leadership Positioning
- Reputation Management
- Police Community Relations
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External Communications
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- Strategy and Development
- Corporate to Community Engagement
- Industry Thought-Leadership
- Brand / Voice Management
- Positioning
- Crisis Communications
- Reputation Management
- Multi-Cultural Communications
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Internal Communications
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- Strategy and Development
- Corporate Climate
- Stakeholder Engagement
- Change Management Communications
- Town Hall Facilitation
- Executive Leadership
- Positioning
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Boards, Commissions, Councils, & Working Groups
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- Facilitated Articles Drafting – Vision, Mission, Values Statements
- Operational Strategy – Organizational Model, Roles, Protocols
- Impact Strategy – How to Change Lives
- Best Practices in Public Communications and Branding
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Peace & Conflict Resolution
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- Conflict Assessment
- Program Design and Management
- Stakeholder Engagement
- Dialogue Facilitation
- Mediation
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Our Values
- We believe in leading by example and are committed to bringing out the potential of others, helping leaders and organizations establish relationships with stakeholders, repair trust when broken, and establish thought-leadership within an industry.
- We believe in connection, across channels, beyond borders, where we live, work, and serve.
- We believe in setting standards of authenticity, and have been honored to be at the helm of transformational change time and time again. While many agencies seek to project, we believe communications are most powerful when they reveal, engage, and inspire.
- If the words trust, voice, reach, and impact resonate – you’re in the right place.
- We we understand the need for confidentiality, sensitivity, and the importance of timing.
- If you’re in a position where you need to rebuild, have no fear, it’s never too late. We live in an era of infinite possibility for those willing to take the few critical steps necessary.
About
Suzanne V. Buchanan
Senior Principal
With over 20 years of progressive experience delivering strategic communications and conflict resolution solutions for clients in the United States and overseas, Suzanne loves bringing out the potential of others and building client capacity to overcome the communications challenges they face.
After starting her career in the advertising sector working as a copywriter for corporate telecom, national retailers, and financial sector accounts, Suzanne quickly realized her appetite for challenge and ability to bridge divides. Always in pursuit of growth and passionate about extending reach, she advanced from regional to national to multicultural and international communications, developing an independent communications practice serving the international development field overseas in South Asia which only deepened her understanding of the power of communications to affect change.
Corporate – Government – Nonprofit
Global
Moving beyond marketing and organizational communications, Suzanne significantly expanded her skills in the alternative dispute resolution space working internationally and on behalf of the U.S. Department of Justice to provide crisis prevention and response, facilitation, mediation, reconciliation, and confidential consultation for political and corporate leaders.
Seasoned in crisis response and change management communications, clients will find she adeptly navigates sensitive terrain.
Whether working with corporate, government, nonprofit, political, or startup clients, her analytical skills and global experience have enabled her to hit the ground running in the tech, fintech, healthcare, telecom, financial, manufacturing, engineering, energy, oil and gas, renewable, and military space.
Passionate about stakeholder engagement and meaningful connections, Suzanne and her team comfortably work with clients, projects, and stakeholders in the U.S., Middle East, South Asia, South America, Africa, and beyond. When not working in the corporate, startup, or global peace and conflict space, Suzanne can often be found traveling and building resources for the chronic disease community.
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